Shipping

SHIPPING

***WITH THE INCREASE IN DELIVERIES THIS HOLIDAY SEASON, THERE WILL ALSO BE AN UNFORTUNATE INCREASE IN THEFT. WE RECOMMEND IF YOU ARE HAVING MULTIPLE DELIVERIES A WEEK THAT YOU PURCHASE A PORCH DROP BOX (SEE LINKS BELOW)***

 

All U.S. orders over $100 will receive FREE UPS shipping. This does not apply to Canada and International shipments. We offer a flat rate of $5.95 for shipping. We pride ourselves on fast shipping and try to get your orders out within 24-48 hours. 

We do offer UPS Ground shipping as well, which is not a fixed rate but you will pay the exact amount that the package will cost to ship to you. We also offer UPS 2nd and Next Day Air shipping which is not a fixed rate but you will pay the exact amount that the package will cost to ship to you.

LOCAL PICKUP

Do you live local to Birmingham, Alabama? We also have the option to pick up locally at either of our two store locations! Please be aware that we do NOT offer same day pickup. Local pickup is free and can be chosen at checkout! Your order will arrive at the chosen store location within 1-2 business days but you will receive a phone call when your order has arrived if you add your number during checkout. We HIGHLY recommend this! 

LOST OR STOLEN PACKAGES

The Pink Tulip Clothing is NOT responsible for any lost or stolen packages. We also are not responsible when incorrect addresses are provided by the customer. Any packages returned to us as undeliverable will be re-shipped at the customer's expense. We are not responsible for refunding or replacing shipments for packages shown as delivered. If you have a package that has been marked as delivered and you have not received it or you believe the package to be lost, please be aware that you need to reach out to UPS for any issues regarding that package. 

If you have ANY questions regarding an order's status, please email us at online@thepinktulipclothing.com and we will be happy to help you!

 

DROP BOXES

As a company, we use these drop boxes at the front of our warehouse to ensure safe deliveries. You can purchase them on Amazon in different sizes here!

https://www.amazon.com/s?k=delivery+drop+box&ref=nb_sb_noss_1